MarkG Posted May 15, 2019 Share Posted May 15, 2019 42 minutes ago, liam said: @MarkG sounds good mark but what do you think they will say if it cracks ? I fired mine up last night to about 200 celsius to see if the crack on the inside changed, am going to give the warranty team a call today and actually ask them what they cover as if the ceramic isn't covered what is the frame and side shelves !! Also the outside of my ceramic got pretty hot i thought they didn't get that hot on the outside.?? Am new so could be wrong just thought i read they didnt. If it cracks because of that issue then they will refund the rest of the cost, so if in 1 year it breaks, I'll get my money back. I don't know how they'd determine it was from the arrival damage, but it just seems like a no-question refund right now because the damage as been logged on my order. Quote Link to comment Share on other sites More sharing options...
MarkG Posted May 15, 2019 Share Posted May 15, 2019 40 minutes ago, Justin said: I am not going near one of these, i do not get it., My Weber kettle has lasted some 15 years plus and is still going strong. Such a versatile piece of kit too.. Why are these ceramic ones so short term on guarantees? I did look a Kettles, but it seemed like the Kamado was better for the low and slow 8-12 cook, without need for much intervention. I guess the short term ones are due to using cheaper materials, so eventually they will give up, unlike the KJ and BGE with their lifetime warranties. Quote Link to comment Share on other sites More sharing options...
Justin Posted May 15, 2019 Share Posted May 15, 2019 I use minion method on kettle with weber briquttes and i get 16 hours lo and slow no problem. Quote Link to comment Share on other sites More sharing options...
Justin Posted May 15, 2019 Share Posted May 15, 2019 4 minutes ago, MarkG said: If it cracks because of that issue then they will refund the rest of the cost, so if in 1 year it breaks, I'll get my money back. I don't know how they'd determine it was from the arrival damage, but it just seems like a no-question refund right now because the damage as been logged on my order. Assuming they honour their commitment and do not say the crack is not down to the chip but wear and tear use heat conditioning etc. 1 year is a very limited guarantee. It should last decades with care and maintenance. Quote Link to comment Share on other sites More sharing options...
liam Posted May 15, 2019 Share Posted May 15, 2019 So just found this online from a retailer for La Hacienda this is the same other than the colour. I woudnt be happy to of paid £600 Quote Link to comment Share on other sites More sharing options...
KamadoHunter Posted May 15, 2019 Share Posted May 15, 2019 2 hours ago, Airtime0007 said: My suspicion is that it’s due to the fact that the retailer is also an agent for Kamado Joe. If it wasn’t for the difference in warranty there would be very little to differentiate between the two to the casual observer. Who manufactures the ceramic for Kamado Joe? Anyone know that it isn’t Auplex? Over on KamadoGuru someone suggested they were the same factory and two people claiming to have inside knowledge of the KJ fiery denied it. https://www.kamadoguru.com/topic/28546-material-comparison-of-auplex-and-bge-kamado-from-auplex/#comments 1 Quote Link to comment Share on other sites More sharing options...
MarkG Posted May 15, 2019 Share Posted May 15, 2019 1 hour ago, Justin said: Assuming they honour their commitment and do not say the crack is not down to the chip but wear and tear use heat conditioning etc. 1 year is a very limited guarantee. It should last decades with care and maintenance. Yeah I think I need to ring again and get them to confirm that too. At first it seemed great, but now it seems iffy without further clarification. Quote Link to comment Share on other sites More sharing options...
Raptor72 Posted May 15, 2019 Share Posted May 15, 2019 (edited) 4 hours ago, liam said: @MarkG sounds good mark but what do you think they will say if it cracks ? I fired mine up last night to about 200 celsius to see if the crack on the inside changed, am going to give the warranty team a call today and actually ask them what they cover as if the ceramic isn't covered what is the frame and side shelves !! Also the outside of my ceramic got pretty hot i thought they didn't get that hot on the outside.?? Am new so could be wrong just thought i read they didnt. Hiya They do get hot on the outside . So don’t worry too much it’s normal . Edited May 15, 2019 by Raptor72 Quote Link to comment Share on other sites More sharing options...
MarkG Posted May 15, 2019 Share Posted May 15, 2019 Little update... I've pushed them to £75 off. Covering the crack with ceramic paint will not affect warranty. They said it's all in my notes so it's all in writing. I can also use it for 60 days with a no-quibble refund if I have a change of mind, that's standard apparently, so anyone with damaged ones can test it out. I said I'll let them know next week if I'll keep it. I did try get £100 since @Airtime0007 mentioned they had offered that, but they wouldn't budge. Quote Link to comment Share on other sites More sharing options...
liam Posted May 15, 2019 Share Posted May 15, 2019 I have seen there 60 days refund advertised but i thought it says as long as its in new condition. Anyway i have fired mine up again all looks ok. Although i have found this if anyone in interested costco £600 24” grill looks great and costco warranty is brilliant. Am going to go my local costco and take a look. Some of you may know better about this make than myself ?? https://www.costco.co.uk/Garden-Sheds-Patio/Barbecues-and-Firepits/Charcoal-Wood-Barbecues/Louisiana-Grills-24-60-cm-Ceramic-Kamado-Charcoal-Barbecue-Assortment-Red/p/1900753 Quote Link to comment Share on other sites More sharing options...
Smokin Monkey Posted May 15, 2019 Share Posted May 15, 2019 I have the Costco Pit Boss from a couple of years ago. Great bit of kit! 1 Quote Link to comment Share on other sites More sharing options...
Toucs Posted May 15, 2019 Share Posted May 15, 2019 Turned up yesterday, rushed home with a mixture of excitement/trepidation. 'Just' the two marks from what I can see. The worst being above the ash box opening. Looks very much like @MarkG pic. Back to customer services I go! Thanks for all the updates, handy to know what positions have been agreed. I'll let you know how I get on. Quote Link to comment Share on other sites More sharing options...
Ahdinko Posted May 15, 2019 Share Posted May 15, 2019 20 minutes ago, liam said: I have seen there 60 days refund advertised but i thought it says as long as its in new condition. Anyway i have fired mine up again all looks ok. Although i have found this if anyone in interested costco £600 24” grill looks great and costco warranty is brilliant. Am going to go my local costco and take a look. Some of you may know better about this make than myself ?? https://www.costco.co.uk/Garden-Sheds-Patio/Barbecues-and-Firepits/Charcoal-Wood-Barbecues/Louisiana-Grills-24-60-cm-Ceramic-Kamado-Charcoal-Barbecue-Assortment-Red/p/1900753 I don't know any one that has one but heard they are big, good quality and available in store for £540 Quote Link to comment Share on other sites More sharing options...
MarkG Posted May 15, 2019 Share Posted May 15, 2019 29 minutes ago, Toucs said: Turned up yesterday, rushed home with a mixture of excitement/trepidation. 'Just' the two marks from what I can see. The worst being above the ash box opening. Looks very much like @MarkG pic. Back to customer services I go! Thanks for all the updates, handy to know what positions have been agreed. I'll let you know how I get on. Yep, that looks exactly like mine, and a lot of others by the looks of it. Definitely appears more a manufacturing issue than anything else. 1 Quote Link to comment Share on other sites More sharing options...
russelc Posted May 16, 2019 Share Posted May 16, 2019 I heard that although Costco will refund in full the price of the Louisanna Kamado the actual company are not providing any warranty outside of the US. This is hearsay but if anyone is considering the Costco option I would ask in store first. Quote Link to comment Share on other sites More sharing options...
barkinglama Posted May 16, 2019 Share Posted May 16, 2019 On 5/15/2019 at 1:02 PM, MarkG said: I did look a Kettles, but it seemed like the Kamado was better for the low and slow 8-12 cook, without need for much intervention. I guess the short term ones are due to using cheaper materials, so eventually they will give up, unlike the KJ and BGE with their lifetime warranties. I have a Weber it's an amazing BBQ very versatile and will last forever it seems - I bought this as an addition so that I can smoke low and slow and also do grilling at same time for larger gatherings. I was going to get a Weber Smokey Mountain (or pro q/Rosle) but I thought accessing the lower vents would be a pain The Kamado seems to tick all the boxes for me Quote Link to comment Share on other sites More sharing options...
AmateurPitBoss Posted May 16, 2019 Share Posted May 16, 2019 Right guys, after a bit of advice from those already using their aldi kamado. I've done 2 cooks now, managed to control temperature ok, but if anything didn't see as much heat as I expected. First cook I kept fuel to a minimum but even with vents open it didn't shoot over 200. Tonight I used far more lump, one starter buiried in the top middle and it went up well, at 150 I closed top vent with wheel wide open, and bottom vented slider across. It rose to about 230 max and held there. I kinda expected to need to close it down more than that, especially the bottom vent. I was only cooking some burgers just getting practice in and they were great but are these setups about right for that temperature? Would I literally need to have everything fully open to sear steak? At what temp do you guys start closing things down? Are do you do it a set temp below your target? Apologies if this is discussed elsewhere already, figured they are all different so best to ask on the aldi page... Quote Link to comment Share on other sites More sharing options...
Ferdi Posted May 17, 2019 Share Posted May 17, 2019 I’ve bought one, and works very well, but am unable to find cast iron grill plate that fits this oven, 16 to 17 inches or 41 to 43cm would fit, but most are 18” or 45.5 cm Quote Link to comment Share on other sites More sharing options...
Smokin Monkey Posted May 17, 2019 Share Posted May 17, 2019 Could ask @Chriss to cut you one. Quote Link to comment Share on other sites More sharing options...
Ferdi Posted May 18, 2019 Share Posted May 18, 2019 (edited) Thanks for that , I’ll look into it have found the grates https://www.cast-iron-grate.co.uk/ Edited May 18, 2019 by Ferdi Found grates Quote Link to comment Share on other sites More sharing options...
Cureiousjan Posted May 18, 2019 Share Posted May 18, 2019 On 5/16/2019 at 10:22 PM, AmateurPitBoss said: Right guys, after a bit of advice from those already using their aldi kamado. I've done 2 cooks now, managed to control temperature ok, but if anything didn't see as much heat as I expected. First cook I kept fuel to a minimum but even with vents open it didn't shoot over 200. Tonight I used far more lump, one starter buiried in the top middle and it went up well, at 150 I closed top vent with wheel wide open, and bottom vented slider across. It rose to about 230 max and held there. I kinda expected to need to close it down more than that, especially the bottom vent. I was only cooking some burgers just getting practice in and they were great but are these setups about right for that temperature? Would I literally need to have everything fully open to sear steak? At what temp do you guys start closing things down? Are do you do it a set temp below your target? Apologies if this is discussed elsewhere already, figured they are all different so best to ask on the aldi page... APB on my Egg when I need to do a clean-up burn its all vents open wide and no daisy wheel and I get that baby upto 750C. To get high temps it needs a high input of oxygen. If you do this beware of not burping it when opening the lid. Just open about an inch to let some of the very hot air out, close then fully open. If you don't then be prepared for scorching of your arms! Jan 1 Quote Link to comment Share on other sites More sharing options...
liam Posted May 21, 2019 Share Posted May 21, 2019 How is everyone getting on with there aldi kamado ? I have been having second thoughts and am questioning looking into sending it back and getting a weber master touch premium anyone got one or got any input on one ? Quote Link to comment Share on other sites More sharing options...
MarkG Posted May 21, 2019 Share Posted May 21, 2019 @liam I got mine built yesterday, hoping to have a go with it later today. Curious to why you are having second thoughts? Quote Link to comment Share on other sites More sharing options...
Airtime0007 Posted May 21, 2019 Share Posted May 21, 2019 1 hour ago, liam said: How is everyone getting on with there aldi kamado ? I have been having second thoughts and am questioning looking into sending it back and getting a weber master touch premium anyone got one or got any input on one ? Yep. I’ve got a master touch. Cracking bit of kit. Can’t fault it. What it isn’t is a Kamado. If you intend doing anything that requires long cooks it’ll be fair easier on the Kamado. Temp control is far far easier. Don't get me wrong. The Weber is great. It’s horses for courses at the end of the day. Quote Link to comment Share on other sites More sharing options...
Ferdi Posted May 21, 2019 Share Posted May 21, 2019 I’ve had mine for two weeks and it’s working brilliantly, I’ve done two slow roast shoulders of pork one for about 7 hours and the other 8, (150 to200 deg) both were fantastic, the crackling was perfect and the pork was so tender, and with the right amount of browning, also did some lamb koftas on a high heat which were excellent, I’ve also got a gas Webber which was new last year, replaced a beefeater, I love them both, maybe it’s the way of cooking that makes some people nervous about buying one, all I can say is get one it’s great and worth every penny. Quote Link to comment Share on other sites More sharing options...
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