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James17

Probe reading high

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So I just bought a thermoworks smoke. 
 

first use was great, but the second time the food probe was reading 20f higher than the pit probe and then during the cook was a bit erratic. 
 

is this a broken probe or did it maybe get too wet and I need to somehow bake it in the oven? 
 

it already went through a 9hr short rib cook and still reads 20f high. 
 

I did buy a spare and it is definitely the prob that is broken and not the base unit. 
 

thanks 

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9 hours ago, James17 said:

So I just bought a thermoworks smoke. 

Is it under warranty ?.

 

Ice.

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2 hours ago, Icefever said:

Is it under warranty ?.

 

Ice.

Maybe. Need to get the receipt if possible as it was a gift at Christmas. 

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1 hour ago, James17 said:

Maybe. Need to get the receipt if possible as it was a gift at Christmas. 

My advice, would be not to mention anything about possibly getting it wet, if you speak to them. Just say you noticed it after first use. As getting them wet, usually invalidates any warranty.

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Do not get water in the wire end of any probes, they do not like it. You could try to gently bake it for a couple of hours to see if it dries out.

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I didn’t put it in any water, just wiped it with a cloth down the probe. Was trying to think of reasons for the error. 
 

will go down the warranty route 

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